About the Author
John W. Francis (“Johnny Franchise”) is a franchise strategist and advisor with more than three decades of hands-on experience as a franchisee, franchisor, operator, and board member. He works with franchise CEOs and leadership teams on franchise strategy, operational consistency, and long-term multi-unit growth through Next Level Franchise®.
December has a way of sharpening perspective. The noise slows down, the pace shifts, and leaders finally look up from the day-to-day. After spending the past year inside mastermind rooms, boardrooms, advisory councils, franchisee groups, supplier groups, workshops, and one-on-one conversations, a few things have become unmistakably clear.

